You will get refund in these issues-
1. In the event of a technical or mathematical error in a price and a booking has already been made, Coxsafari reserves the right to correct the price or completely cancel the reservation and begin the refund process.
2. In the event of a technical error in the room/ticket or any product availability, Coxsafari reserves the right to cancel the booking and begin the refund process.
3. Due to the fact that suppliers sell their products through so many different points of sale like us, the product could be unavailable during a query or booking process or payment transaction period or at any time, so your confirmed booking could be canceled as a result. As well refund process will begin.
4. If cruise timing is not met by the ship/cruise or the cruise left early without notifying customers or any unavoidable natural calamities if the journey is canceled the cruise authority will fully refund. the ticket price.
5. If Coxsafari unable to Provide the service you will get full refund.
6. Hotel Booking Cancellation – 7 (Seven) days or more – No charges.
– Less than 7 (Seven) days, but more than 3 (Three) days – The First night room will be charged.
– 3(Three) days or less – Full booking charge. 100% will be charged for a no-show.
7. Coxsafari follow airlines cancellation policy.
– Airlines policy applicable for cancellations, amendments, refunds, returns, reschedule policy.
8. Ship ticket Cancellation – Before 48 hour amendment or cancellation allowed.
– 25% retention applicable for cancellation.
– 25% charge applicable in amendments.
9. Rent a car cancellation – Ship ticket Cancellation – Before 24 hour amendment or cancellation allowed.
– 20% retention applicable for cancellation.
– 20% charge applicable in amendments.
– Money will be refunded exactly in the same way it was received. The refund process is the same as the payment method.
– Refunds may take up to 07 to 15 days from the date of application.
– There will be no refund of convenience fee, and if there any other transaction charges, it will be deducted from the payment.
Thank you for being with Coxsafari.